Radhakrishna Aekbote (RK)
As a diligent UX Design expert, I bring 7.6 years of industry experience to the table, my specialty being translating complex problems into solutions that focus on delivering impactful, user-oriented results. My contributions consistently aid organizations in reaching their commercial objectives through the elevation of conversion rates, enhancing brand image, improving UX efficacy, and creating efficient teams. My professional journey spans across domains like IT Operations, Supply Chain, Corporate & Regulatory Finance, Data Management, and Maintenance Management. Over the last 2 years, I successfully drove a 70% surge in subscriptions for an integration tool and transformed a complimentary API offering into a profitable service – fully monetizing it by employing inventive UX approaches.
Design Skills: UX Strategy, User Research, Storytelling, Usability Testing, Design Evangelism, Design Thinking, Data Driven Design, Design Innovation.
Tools: Figma, FigJam, Sketch, Framer, Hotjar, Miro, Pendo, Google Analytics, Jira, Axure RP, Canva, Midjourney.
Management Skills: Team Leadership, UX Management, Cross-functional Collaboration, Mentorship & Coaching, Project Management, Stakeholder Communication, Prioritization, Strategic Thinking, User Advocacy.
~ Sorabh Agarwal, Director of Product Management, Informatica, Bangalore
“RK is an excellent, creative and imaginative designer. I have had the privilege to work with him on a key project at Informatica centered around APIs. He not only brings the key design patterns in front of us but also ensures that he adds more value to the design by providing great ideas. He comes with a neutral perspective that helps you get the unbiased viewpoint, for the best design. RK is a great asset to the team.”
Bangalore, India | radhakrishna.aekbote@gmail.com | +917411040699 | LinkedIn | Portfolio
EXPERIENCE
Informatica
Lead UX Designer
Bangalore, India
March 2022 - Present
Facilitated re-design of API Management (0 to 1) from complimentary to freemium and subscription models, driving growth from 0 to 18,000 units in 180 days increasing monetized subscriptions by 70%, and boosting NPS to 77%.
Revamped API Monitoring experiences with a new design layout, consolidating 12 functionalities through intensive UX research stretagy, resulting in 80% CSAT, 43 active customers, and 24 in the pipeline.
Executed a UX strategy for the Process Diagrammer, growing subscriptions from 18,000 to 240,000 units with 15 net new features implemented in 18 months, positioning it as a flagship product of Informatica’s platform applications.
Led integration of CLAIR GPT and CLAIR Co-pilot by identifying core use cases for Application Integration. Achieved a 4.3/5 rating from 1,553 workshop participants at Informatica World 2024, establishing AI Co-pilot as a customer favourite.
Based on focus group surveys, identified the API Marketplace as a key milestone. Currently leading UX design with a team of 5 and scaling API Group functionality to create a net new offering, backed by leadership at design and product levels.
SAP Labs
UX Designer II, User Research Advocate
Simplified old Asset Management GUI systems into proactive maintenance tools for blue-collar users. Spearheaded user research for accessibility insights, leading to a product launch with 11 net new features resulting in 75% task completion rate.
Developed a UX strategy for Logistics Execution Insights, visualising and designing interactions to forecast trip conditions for transport vehicles boosted usage by 40% and gained adoption by 25 new companies. I hold a design patent for this project.
As a UX Research Advocate, facilitated usability testing and user interviews across multiple product lines. Also hosted Fiori Design Library workshops for Developers, SAP Consultants, and Marketing teams.
Bangalore, India
April 2020 - March 2022
PricewaterhouseCoopers
Bangalore, India
UX Design Associate
May 2017 - April 2020
Designed a client lifecycle management platform, optimizing anti-money laundering workflows across UK, Germany, and USA. UX Research improved the remediation processes, impacting 60,000 clients to meet regulatory compliance.
Conducted UX research and designed a Mergers & Acquisitions app, converting 16 analyses and 12 financial ratios from Excel to cloud. Created PwC's first independent internal application for Management Consultants.
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering and Technology
Executive Education - Product Innovation and Management
Hyderabad, India
Indian School of Business
2021-2022
Dharwad, India
2012-2016
EDUCATION
Guest Speaker on Episode 2 of Beyond Barriers podcast, discussing 'Accessibility in UX' as an accessibility leader, hosted by WallyAX in New York, March 2024.
Patented Innovator at SAP Labs, developed a Machine Learning Recommendation System for maintenance plans, improving maintenance target efficiency by 67%.
(Patent No: 8880-108385-01 / 210852US01).
UX Writer for UX Planet, authored articles on Al Co-pilot experiences, women's health chatbots, B2B dashboards, and accessibility for children.
Contributed UX Case Studies for Bootcamp by UX Collective, analyzing Indian user readiness for NeoBanking and evaluating cab-booking experiences.
Mentored UX students as a guest mentor at Masai School and as a curriculum maker at Bangalore School of Design.
Volunteered for 'Be My Eyes', contributing to visual accessibility using GPT-4 to assist blind and visually impaired individuals.
ADDITIONAL INFORMATION
UX Management: Strategy and Tactics from IxDF (March 2023)
Service Design: How to Design Integrated Service Experiences from IxDF (April 2023)
Agile Methods for UX Design from IxDF (March 2023)
AI for Designers from IxDF (February 2024)
The Ultimate Guide to Visual Perception and Design from IxDF (April 2023)
Information Visualization from IxDF (June 2023)
How to Design for Augmented and Virtual Reality from IxDF (April 2023)
Human Centred Design from PwC (June 2019)
CERTIFICATIONS
Radhakrishna Aekbote (RK)
CERTIFICATIONS
“RK is an excellent, creative and imaginative designer. I have had the privilege to work with him on a key project at Informatica centered around APIs. He not only brings the key design patterns in front of us but also ensures that he adds more value to the design by providing great ideas. He comes with a neutral perspective that helps you get the unbiased viewpoint, for the best design. RK is a great asset to the team.”
As a diligent UX Design expert, I bring 7.6 years of industry experience to the table, my specialty being translating complex problems into solutions that focus on delivering impactful, user-oriented results. My contributions consistently aid organizations in reaching their commercial objectives through the elevation of conversion rates, enhancing brand image, improving UX efficacy, and creating efficient teams. My professional journey spans across domains like IT Operations, Supply Chain, Corporate & Regulatory Finance, Data Management, and Maintenance Management. Over the last 2 years, I successfully drove a 70% surge in subscriptions for an integration tool and transformed a complimentary API offering into a profitable service – fully monetizing it by employing inventive UX approaches.
~ Sorabh Agarwal, Director of Product Management, Informatica, Bangalore
Design Skills: UX Strategy, User Research, Storytelling, Usability Testing, Design Evangelism, Design Thinking, Data Driven Design, Design Innovation.
Tools: Figma, FigJam, Sketch, Framer, Hotjar, Miro, Pendo, Google Analytics, Jira, Axure RP, Canva, Midjourney.
Management Skills: Team Leadership, UX Management, Cross-functional Collaboration, Mentorship & Coaching, Project Management, Stakeholder Communication, Prioritization, Strategic Thinking, User Advocacy.
EXPERIENCE
Informatica
Lead UX Designer
Bangalore, India
March 2022 - Present
Facilitated re-design of API Management (0 to 1) from complimentary to freemium and subscription models, driving growth from 0 to 18,000 units in 180 days increasing monetized subscriptions by 70%, and boosting NPS to 77%.
Revamped API Monitoring experiences with a new design layout, consolidating 12 functionalities through intensive UX research stretagy, resulting in 80% CSAT, 43 active customers, and 24 in the pipeline.
Executed a UX strategy for the Process Diagrammer, growing subscriptions from 18,000 to 240,000 units with 15 net new features implemented in 18 months, positioning it as a flagship product of Informatica’s platform applications.
Led integration of CLAIR GPT and CLAIR Co-pilot by identifying core use cases for Application Integration. Achieved a 4.3/5 rating from 1,553 workshop participants at Informatica World 2024, establishing AI Co-pilot as a customer favourite.
Based on focus group surveys, identified the API Marketplace as a key milestone. Currently leading UX design with a team of 5 and scaling API Group functionality to create a net new offering, backed by leadership at design and product levels.
SAP Labs
UX Designer II, User Research Advocate
Simplified old Asset Management GUI systems into proactive maintenance tools for blue-collar users. Spearheaded user research for accessibility insights, leading to a product launch with 11 net new features resulting in 75% task completion rate.
Developed a UX strategy for Logistics Execution Insights, visualising and designing interactions to forecast trip conditions for transport vehicles boosted usage by 40% and gained adoption by 25 new companies. I hold a design patent for this project.
As a UX Research Advocate, facilitated usability testing and user interviews across multiple product lines. Also hosted Fiori Design Library workshops for Developers, SAP Consultants, and Marketing teams.
Bangalore, India
April 2020 - March 2022
PricewaterhouseCoopers
Bangalore, India
UX Design Associate
May 2017 - April 2020
Designed a client lifecycle management platform, optimizing anti-money laundering workflows across UK, Germany, and USA. UX Research improved the remediation processes, impacting 60,000 clients to meet regulatory compliance.
Conducted UX research and designed a Mergers & Acquisitions app, converting 16 analyses and 12 financial ratios from Excel to cloud. Created PwC's first independent internal application for Management Consultants.
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering and Technology
Executive Education - Product Innovation and Management
Indian School of Business
EDUCATION
Hyderabad, India
2021-2022
Dharwad, India
2012-2016
UX Management: Strategy and Tactics from IxDF (March 2023)
Service Design: How to Design Integrated Service Experiences from IxDF (April 2023)
Agile Methods for UX Design from IxDF (March 2023)
AI for Designers from IxDF (February 2024)
The Ultimate Guide to Visual Perception and Design from IxDF (April 2023)
Information Visualization from IxDF (June 2023)
How to Design for Augmented and Virtual Reality from IxDF (April 2023)
Human Centred Design from PwC (June 2019)
CERTFICATIONS
Guest Speaker on Episode 2 of Beyond Barriers podcast, discussing 'Accessibility in UX' as an accessibility leader, hosted by WallyAX in New York, March 2024.
Patented Innovator at SAP Labs, developed a Machine Learning Recommendation System for maintenance plans, improving maintenance target efficiency by 67%.
(Patent No: 8880-108385-01 / 210852US01).
UX Writer for UX Planet, authored articles on Al Co-pilot experiences, women's health chatbots, B2B dashboards, and accessibility for children.
Contributed UX Case Studies for Bootcamp by UX Collective, analyzing Indian user readiness for NeoBanking and evaluating cab-booking experiences.
Mentored UX students as a guest mentor at Masai School and as a curriculum maker at Bangalore School of Design.
Volunteered for 'Be My Eyes', contributing to visual accessibility using GPT-4 to assist blind and visually impaired individuals.
ADDITIONAL INFORMATION
Radhakrishna Aekbote (RK)
As a diligent UX Design expert, I bring 7.6 years of industry experience to the table, my specialty being translating complex problems into solutions that focus on delivering impactful, user-oriented results. My contributions consistently aid organizations in reaching their commercial objectives through the elevation of conversion rates, enhancing brand image, improving UX efficacy, and creating efficient teams. My professional journey spans across domains like IT Operations, Supply Chain, Corporate & Regulatory Finance, Data Management, and Maintenance Management. Over the last 2 years, I successfully drove a 70% surge in subscriptions for an integration tool and transformed a complimentary API offering into a profitable service – fully monetizing it by employing inventive UX approaches.
Design Skills: UX Strategy, User Research, Storytelling, Usability Testing, Design Evangelism, Design Thinking, Data Driven Design, Design Innovation.
Tools: Figma, FigJam, Sketch, Framer, Hotjar, Miro, Pendo, Google Analytics, Jira, Axure RP, Canva, Midjourney.
Management Skills: Team Leadership, UX Management, Cross-functional Collaboration, Mentorship & Coaching, Project Management, Stakeholder Communication, Prioritization, Strategic Thinking, User Advocacy.
~ Sorabh Agarwal, Director of Product Management, Informatica, Bangalore
“RK is an excellent, creative and imaginative designer. I have had the privilege to work with him on a key project at Informatica centered around APIs. He not only brings the key design patterns in front of us but also ensures that he adds more value to the design by providing great ideas. He comes with a neutral perspective that helps you get the unbiased viewpoint, for the best design. RK is a great asset to the team.”
Bangalore, India | radhakrishna.aekbote@gmail.com | +917411040699 | LinkedIn | Portfolio
PricewaterhouseCoopers
Bangalore, India
UX Design Associate
May 2017 - April 2020
Designed a client lifecycle management platform, optimizing anti-money laundering workflows across UK, Germany, and USA. UX Research improved the remediation processes, impacting 60,000 clients to meet regulatory compliance.
Conducted UX research and designed a Mergers & Acquisitions app, converting 16 analyses and 12 financial ratios from Excel to cloud. Created PwC's first independent internal application for Management Consultants.
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering and Technology
Executive Education - Product Innovation and Management
Hyderabad, India
Indian School of Business
2021-2022
Dharwad, India
2012-2016
EDUCATION
Guest Speaker on Episode 2 of Beyond Barriers podcast, discussing 'Accessibility in UX' as an accessibility leader, hosted by WallyAX in New York, March 2024.
Patented Innovator at SAP Labs, developed a Machine Learning Recommendation System for maintenance plans, improving maintenance target efficiency by 67%.
(Patent No: 8880-108385-01 / 210852US01).
UX Writer for UX Planet, authored articles on Al Co-pilot experiences, women's health chatbots, B2B dashboards, and accessibility for children.
Contributed UX Case Studies for Bootcamp by UX Collective, analyzing Indian user readiness for NeoBanking and evaluating cab-booking experiences.
Mentored UX students as a guest mentor at Masai School and as a curriculum maker at Bangalore School of Design.
Volunteered for 'Be My Eyes', contributing to visual accessibility using GPT-4 to assist blind and visually impaired individuals.
ADDITIONAL INFORMATION
UX Management: Strategy and Tactics from IxDF (March 2023)
Service Design: How to Design Integrated Service Experiences from IxDF (April 2023)
Agile Methods for UX Design from IxDF (March 2023)
AI for Designers from IxDF (February 2024)
The Ultimate Guide to Visual Perception and Design from IxDF (April 2023)
Information Visualization from IxDF (June 2023)
How to Design for Augmented and Virtual Reality from IxDF (April 2023)
Human Centred Design from PwC (June 2019)
CERTIFICATIONS
EXPERIENCE
Informatica
Lead UX Designer
Bangalore, India
March 2022 - Present
Facilitated re-design of API Management (0 to 1) from complimentary to freemium and subscription models, driving growth from 0 to 18,000 units in 180 days increasing monetized subscriptions by 70%, and boosting NPS to 77%.
Revamped API Monitoring experiences with a new design layout, consolidating 12 functionalities through intensive UX research stretagy, resulting in 80% CSAT, 43 active customers, and 24 in the pipeline.
Executed a UX strategy for the Process Diagrammer, growing subscriptions from 18,000 to 240,000 units with 15 net new features implemented in 18 months, positioning it as a flagship product of Informatica’s platform applications.
Led integration of CLAIR GPT and CLAIR Co-pilot by identifying core use cases for Application Integration. Achieved a 4.3/5 rating from 1,553 workshop participants at Informatica World 2024, establishing AI Co-pilot as a customer favourite.
Based on focus group surveys, identified the API Marketplace as a key milestone. Currently leading UX design with a team of 5 and scaling API Group functionality to create a net new offering, backed by leadership at design and product levels.
As a diligent UX Design expert, I bring 7.6 years of industry experience to the table, my specialty being translating complex problems into solutions that focus on delivering impactful, user-oriented results. My contributions consistently aid organizations in reaching their commercial objectives through the elevation of conversion rates, enhancing brand image, improving UX efficacy, and creating efficient teams. My professional journey spans across domains like IT Operations, Supply Chain, Corporate & Regulatory Finance, Data Management, and Maintenance Management. Over the last 2 years, I successfully drove a 70% surge in subscriptions for an integration tool and transformed a complimentary API offering into a profitable service – fully monetizing it by employing inventive UX approaches.
Design Skills: UX Strategy, User Research, Storytelling, Usability Testing, Design Evangelism, Design Thinking, Data Driven Design, Design Innovation.
Tools: Figma, FigJam, Sketch, Framer, Hotjar, Miro, Pendo, Google Analytics, Jira, Axure RP, Canva, Midjourney.
Management Skills: Team Leadership, UX Management, Cross-functional Collaboration, Mentorship & Coaching, Project Management, Stakeholder Communication, Prioritization, Strategic Thinking, User Advocacy.
~ Sorabh Agarwal, Director of Product Management, Informatica, Bangalore
“RK is an excellent, creative and imaginative designer. I have had the privilege to work with him on a key project at Informatica centered around APIs. He not only brings the key design patterns in front of us but also ensures that he adds more value to the design by providing great ideas. He comes with a neutral perspective that helps you get the unbiased viewpoint, for the best design. RK is a great asset to the team.”
Bangalore, India | radhakrishna.aekbote@gmail.com | +917411040699 | LinkedIn | Portfolio
EXPERIENCE
Informatica
Lead UX Designer
Bangalore, India
March 2022 - Present
Facilitated re-design of API Management (0 to 1) from complimentary to freemium and subscription models, driving growth from 0 to 18,000 units in 180 days increasing monetized subscriptions by 70%, and boosting NPS to 77%.
Revamped API Monitoring experiences with a new design layout, consolidating 12 functionalities through intensive UX research stretagy, resulting in 80% CSAT, 43 active customers, and 24 in the pipeline.
Executed a UX strategy for the Process Diagrammer, growing subscriptions from 18,000 to 240,000 units with 15 net new features implemented in 18 months, positioning it as a flagship product of Informatica’s platform applications.
Led integration of CLAIR GPT and CLAIR Co-pilot by identifying core use cases for Application Integration. Achieved a 4.3/5 rating from 1,553 workshop participants at Informatica World 2024, establishing AI Co-pilot as a customer favourite.
Based on focus group surveys, identified the API Marketplace as a key milestone. Currently leading UX design with a team of 5 and scaling API Group functionality to create a net new offering, backed by leadership at design and product levels.
SAP Labs
UX Designer II, User Research Advocate
Simplified old Asset Management GUI systems into proactive maintenance tools for blue-collar users. Spearheaded user research for accessibility insights, leading to a product launch with 11 net new features resulting in 75% task completion rate.
Developed a UX strategy for Logistics Execution Insights, visualising and designing interactions to forecast trip conditions for transport vehicles boosted usage by 40% and gained adoption by 25 new companies. I hold a design patent for this project.
As a UX Research Advocate, facilitated usability testing and user interviews across multiple product lines. Also hosted Fiori Design Library workshops for Developers, SAP Consultants, and Marketing teams.
Bangalore, India
April 2020 - March 2022
PricewaterhouseCoopers
Bangalore, India
UX Design Associate
May 2017 - April 2020
Designed a client lifecycle management platform, optimizing anti-money laundering workflows across UK, Germany, and USA. UX Research improved the remediation processes, impacting 60,000 clients to meet regulatory compliance.
Conducted UX research and designed a Mergers & Acquisitions app, converting 16 analyses and 12 financial ratios from Excel to cloud. Created PwC's first independent internal application for Management Consultants.
Bachelor of Engineering - Mechanical Engineering
SDM College of Engineering and Technology
Executive Education - Product Innovation and Management
Hyderabad, India
Indian School of Business
2021-2022
Dharwad, India
2012-2016
EDUCATION
UX Management: Strategy and Tactics from IxDF (March 2023)
Service Design: How to Design Integrated Service Experiences from IxDF (April 2023)
Agile Methods for UX Design from IxDF (March 2023)
AI for Designers from IxDF (February 2024)
The Ultimate Guide to Visual Perception and Design from IxDF (April 2023)
Information Visualization from IxDF (June 2023)
How to Design for Augmented and Virtual Reality from IxDF (April 2023)
Human Centred Design from PwC (June 2019)
CERTIFICATIONS
Guest Speaker on Episode 2 of Beyond Barriers podcast, discussing 'Accessibility in UX' as an accessibility leader, hosted by WallyAX in New York, March 2024.
Patented Innovator at SAP Labs, developed a Machine Learning Recommendation System for maintenance plans, improving maintenance target efficiency by 67%.
(Patent No: 8880-108385-01 / 210852US01).
UX Writer for UX Planet, authored articles on Al Co-pilot experiences, women's health chatbots, B2B dashboards, and accessibility for children.
Contributed UX Case Studies for Bootcamp by UX Collective, analyzing Indian user readiness for NeoBanking and evaluating cab-booking experiences.
Mentored UX students as a guest mentor at Masai School and as a curriculum maker at Bangalore School of Design.
Volunteered for 'Be My Eyes', contributing to visual accessibility using GPT-4 to assist blind and visually impaired individuals.
ADDITIONAL INFORMATION
SAP Labs
UX Designer II, User Research Advocate
Simplified old Asset Management GUI systems into proactive maintenance tools for blue-collar users. Spearheaded user research for accessibility insights, leading to a product launch with 11 net new features resulting in 75% task completion rate.
Developed a UX strategy for Logistics Execution Insights, visualising and designing interactions to forecast trip conditions for transport vehicles boosted usage by 40% and gained adoption by 25 new companies. I hold a design patent for this project.
As a UX Research Advocate, facilitated usability testing and user interviews across multiple product lines. Also hosted Fiori Design Library workshops for Developers, SAP Consultants, and Marketing teams.
Bangalore, India
April 2020 - March 2022